COVID - 19 POLICY

Symptoms and Illness

Students should not come to our studio if they are experiencing ANY of the following symptoms as defined by the CDC:

• Fever or chills

• Cough

• Shortness of breath or difficulty breathing

• Fatigue

• Muscle or body aches

• Headache

• New loss of taste or smell

• Sore throat

• Congestion or runny nose

• Nausea or vomiting

• Diarrhea

 

This list does not include all possible symptoms.

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We are working to keep you safe and healthy, but we cannot guarantee complete elimination of possible exposure to COVID-19. By entering the Nicole Christian Fine Art & Illustration Studio you assume the risk of such exposure.

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Please do not attend class if you are experiencing any symptoms of Covid-19 or ANY general sickness. If you have multiple children registered for the same class and one sibling is sick, we do ask that you keep both children home as a precaution. If you are displaying symptoms of illness upon arrival to class - for the health and safety of students and staff we reserve the right to ask you to refrain from attending that session and return to class when you are feeling better.

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Mask Policy: At this time masks are optional. In the event of any changes to the COVID-19 mask policy we will notify you immediately.

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REGISTRATION POLICIES:

Registrations are processed in the order in which they are received and class enrollment is on a first-come, first-served basis for ALL registrations. Registration is ONLY complete when Nicole Christian Fine Art & Illustration Studio is in receipt of full payment.  At minimum an e-mail, mailing address, and phone number are required at time of registration. 

 

The class seats are ONLY reserved for the person who the registration was for. In the event that a parent has signed up a child or someone has purchased two tickets at once, we do make note of that - but there are NOT to be any transfers of registration. Meaning if you sign up one child, and they cannot attend one of the sessions - you cant transfer that spot in class to another sibling or friend and you also cannot transfer that registration to a different date.

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TUITION & SUPPLY FEES. Tuition (paying for any lessons or instruction) is for instruction only (not supplies) unless otherwise stated in the registration. This is also something that is discussed during consults for private lessons and the info is listed on each class registration. Materials are available for purchase at the studio or may be purchased elsewhere from our supply list and affiliate links. Students enrolling after the start of the monthly/seasonal session start may have their tuition pro-rated based on the remaining classes left in the block of lessons.

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COUPON AND DISCOUNT POLICY:

Each discount and coupon has its own set of conditions and cannot be combined with one another. Our offers change regularly and unfortunately we cannot honor an expired coupon code. Anyone found to be using a coupon code under false pretenses will be immediately removed as a student,  no longer allowed to register for classes and no refunds will be given for the remaining sessions. (For example: applying a senior discount when you are about 30 years shy of being a senior)Yes! Its happened! This is unfortunately why we need to update policies as needed.

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FREE FIRST RESPONDER ART CLASS POLICY: By signing up for any free first responder art class you are giving us the right to confirm this information via email or phone. Anyone caught lying about being an ACTIVE first responder in order to attend a free class we offer will be removed permanently as a student and will be sent an invoice for that class. Any unpaid invoices will be subjected to legal action and collections.  As a fellow first responder ( NJ EMT) please dont do this, its just wrong.

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OPEN STUDIO: $15.00 non refundable retainer to hold your space for the first hour on THAT selected date.
$15.00 per hour after that with a one hour minimum. These are NON TRANSFERABLE reservations. Meaning you cant RSVP today and move it to another day. First hour must be booked online to hold your space and the rest can be paid in person via Credit card, cash or Venmo. We will have a clock in sheet when you arrive. If you show up with less that one hour left in the open studio and you paid for the hour we do not extend the time nor do we refund. You can show up anytime during that open studio time frame to attend. Sorry NO OIL PAINT SOLVENTS ALLOWED Please note, our art studio is a positive, open, relaxed, fun and encouraging space and we will not tolerate any bullying, hostility or drama ever, and not during open studio either. Please keep conversations appropriate as well as your art subjects. We will remove you permanently as a student if needed and you will not be allowed back as per our workshop policies.

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BEHAVIOR POLICIES

 Nicole Christian Fine Art & Illustration Studio reserves the right to refuse admission or dismiss ANY student (Child or adult) at ANY time due to ANY behavior that we deem to be unsafe or inappropriate. This includes but is not limited to: acting in an unsafe or threatening manner, disrupting students or instructors, using drugs or alcohol, vulgar language etc. Refunds will NOT be given to any student who is dismissed under these terms.

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CELL PHONE POLICIES

We ask that phones are silenced during classes to avoid interruptions and all phone calls are made in the hallway (not waiting area) and not during classes. While many people love taking photos of their own artwork and their process, and we have NO problem with that during class just please be mindful of others in the room as not everyone wants to have their photo taken and try to limit photos until the end to avoid class disruptions. 

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ONLINE CLASSES:

If taking a virtual class, a link to the online classroom will be e-mailed in advance of the first class. This link is only for enrolled students and not to be shared with those outside of the class. Students must download zoom in advance and join class with username or email matching registration. For the safety of all students, cameras must be on during classes so that we know exactly who is attending.

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REFUNDS FOR CLASSES AND WORKSHOPS

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Instructor cancellations: In the event that a class or  workshop does not meet minimum enrollment and is canceled by the instructor, a FULL REFUND (minus processing fees) will be given.

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Classes and Workshops Withdrawal and refund policy:

- Tuition paid for ANY courses and workshops will ONLY be fully refunded (minus processing fees) if notice of student withdrawal is provided at least 10 calendar days prior to start date of a single day workshop OR prior to the FIRST DAY of a multi day course. Additional time frames listed below:

-  cancelled within 7 to 10  calendar days prior to above requirements - students will only receive a 50% refund (minus processing fees)
-  cancelled within 5 to 7 calendar days prior to above requirements - students will only receive a 25% refund (minus processing fees)

- cancelled within 5 calendar days before the start of any class or workshop NO REFUNDS will be given

 

Note: Some classes/workshops do not apply to the workshop refund policy. Or have different refunds and will be clearly noted in the description and registration. Any classes or workshops marked NO REFUNDS AFTER REGISTRATION and will also be listed below in this section. These will not receive any refunds unless cancelled by the instructor.

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Open Studio withdrawal and refund policy : NO REFUNDS FOR OPEN STUDIO

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Kids summer art sessions withdrawal and refund policy: NO REFUNDS FOR KIDS SUMMER ART SESSIONS THAT RUN MON-THURS in July and August

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If you or your child are unhappy after the first class of a multiple week course, or feel that our art studio can not meet your artistic needs you may receive a refund (minus processing fees) for the remaining classes.

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RESCHEDULING & MAKE UP CLASSES:

Nicole Christian - Fine Art & Illustration Studio is not in a position to offer any make ups or rescheduling in our in-person classes as spots are extremely limited and booked in advance. If you know 48 hrs in advance that you are unable to attend your enrolled class please email us and we will be able to release the class spot to another student and do our best to offer rescheduling options to you. Please note rescheduling is limited and not guaranteed. It is a courtesy we try to extend.If you fail to notify us in time (at least 48 hours in advance of your enrolled class) you are not entitled to any rescheduling.

 

• Make up class(es) can be provided when the whole class is requesting to move the date

• Make up class(es) will be provided  the instructor needs to cancel.

• Make up class(es) will be provided in the event of inclement weather

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If makeup days are requested by a student who is taking a multiple week course and cant attend a single session - they can be purchased as a 1 hour private lesson by contacting the instructor

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Please note we do not accept verbal notification or last minute personal texts or phone calls to members of staff as a notice of cancellation. You must email the studio in writing of your request at least 72 hrs in advance. Please note if we do reschedule you there is a $25.00 rescheduling fee

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STUDENTS MISSING CLASSES:

Students missing class by their own choice will NOT receive a make-up class, refund, or credit. We always pre-schedule one 'make-up' day in the event of inclement weather just so its on the calendar in the event that we need it.

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WINTER SESSIONS - INCLEMENT WEATHER- CLASS CANCELLATION POLICY: While we try to refrain from cancelling due to weather, somethings are out of our control. Cancellations that result in a rescheduling are based on the instructors ability to arrive safely to class based on weather/road conditions. We are aware that many students/parents travel to the studio from different locations and the weather will vary greatly in each location and elevation (Example: Ice storm at instructors location but only rain at students at the same time).

 

This weather cancellation also goes for private art lesson bookings where we travel to you.

 

Unless otherwise noted - Anytime the Vernon School systems have delayed or cancelled school due to inclement weather - OR the instructors location has a weather incident making travel unsafe - class will be cancelled for that day and a makeup day will be added on to the end of the sessions.

 

This is in order to keep the same number of classes on the schedule.

 

Kids drawing/variety class cancellations: A ZOOM drawing session with all students in the same age range, at the same time of that cancelled class may be scheduled and offered as an optional supplemental class  (not meant to replace the rescheduled one) just to keep the creativity going on the weekly basis.

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CANCELLATIONS BEYOND OUR CONTROL

PLEASE NOTE  if a class is cancelled due to situations beyond our control, for example severe restrictions by the government in regards to COVID 19 or any further lockdowns or 'stay at home orders' , Nicole Christian - Fine Art & Illustration Studio will not be issuing any refunds, instead you will be offered the option of transferring to an ONLINE experience. We will also offer you the option of a credit which will be valid for six months from date of purchase and used on any of our upcoming classes or activities. If not used in that six month window it will expire.

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ARRIVAL TIMES/LATE SHOW POLICY

All students are expected to arrive on time. Classes start & end at the advertised times. If a student arrives late, they will NOT be given extra time at the end of class to finish their project and may be refused entry if the late arrival exceeds 15 min per hour. (Meaning class starts at 4:30 pm and you arrive at 4:50 - we reserve the right to refuse you or your child's entry into class to avoid class disruption for students who arrived on time) And while we know that emergencies do arise,  traffic, car issues etc.  please try to give us a call before class starts to let us know you are running late whenever possible.

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Please do not drop off your child or arrive yourself earlier than 5 minutes before the start of the class unless otherwise agreed upon with the instructor. Students should be on time and picked up promptly as the studio may close or another class may be starting soon after.These are drop-off classes.

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WAITING AREA POLICY:

ALL sessions are drop off only. This includes private and group lessons. At this time we do not offer the option to sit in the waiting for the FULL length of a class while the class is in session as it tends to disrupt the students. If you are arriving early (up to 5 min or so) for pickup you are more than welcome to grab a coffee or tea in the waiting area and relax. We just ask that you silence your phones and take all phone calls into the hallway. Repeated misuse or disruptions to our students by parents/guardians in the waiting area will cause us to close it off for everyone and request everyone wait in the hallway for pickup; something we don't wish to have to do, so please be respectful so we can keep this option open. We also have the ability to ask anyone waiting in the waiting area to leave at any given time if their behavior is deemed disruptive to the students.

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PHOTOGRAPHS & DOCUMENTATION

Photographs, screenshots, and videos may be taken during class of students, children, parents, and their artwork, during in-person or online classes, programs,events and tours, and may be published and used to promote Nicole Christian Fine Art & Illustration Studio  programs in both online and print. If you do not want yourself, your child, or your child’s artwork photographed, this is not an issue! Simply notify the us in writing at NicoleChristianCo@gmail.com or speak to us in person about it and we can have you sign the photo refusal form.

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How To Contact Us

Should you have other questions or concerns about these privacy policies, please send us an email at nicolechristianco@gmail.com

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How Policy Changes Will Be Communicated

Changes in our terms will be updated and posted on this page.

Updated 6/6/2023

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